Dear Member

Your wish is our command. 

Your Occidental Vacation Club Membership entitles you to the finest in hospitality services and amenities we have to offer.  We graciously thank you for selecting Occidental Nuevo Vallarta for your vacation destination. We know how precious your time is and our goal is to make every minute better than you dreamed it could be. 

Our First Club Member Lounge has been designed to make your visit as memorable as possible from 7am – 10pm.

The First Club has been designed to make your visit as memorable as possible. Our Concierges are here to ensure that your stay in Xcaret is enjoyable and these are some of the exclusive services available for you:
• Private Check-in & Check-out   • Baggage pick-up & storage
• Area maps   • Hospital / medical service
• Golf reservations   • Car rental
• Airport transfers   • Airline ticket assistance
• Romantic Diner Reservations   • Flowers
•Priority diner reservation until 4:00 pm   • SPA
     
For all our First Club & Grand Level Members we offer the following exclusive services: (Silver & Gold bracelets)
• Premium Bar from 10:00 am to 9:45 pm
• Continental breakfast from 7:30 am to10:30 am
• Private pool from 8:00 am to 8:00 pm
• Premium Bar at the Royal Pool from 10:00 am to 7:00 pm
• Internet / Email service at the First Club
• Acces to the First Club Lounge from 7:00 am to 10:00 pm

Our Concierges at the First Club will be delighted to assist you with anything you need.  For any assistant please contact them from 7:00 am to 10:00 pm at extension 2370 & 2371.

On behalf of the entire staff, we wish you a very pleasant stay and once again we welcome you to the Occidental Vacation Club Family.

 

Warmest regards,

 

Abel Hernandez
First Club Manager