Dear Member

Your wish is our command. 

Your Occidental Vacation Club Membership entitles you to the finest in hospitality services and amenities we have to offer.  We graciously thank you for selecting Occidental Cozumel for your vacation destination. We know how precious your time is and our goal is to make every minute better than you dreamed it could be. 

Our First Club Member Lounge, located upstairs from the lobby, has been designed to make your visit as memorable as possible from 7:00 am – 11:00 pm.

The First Club has been designed to make your visit as memorable as possible. Our Concierges are here to ensure that your stay in Occidental Cozumel is enjoyable and these are some of the exclusive services available for you:

Membership Assistance   Baggage pick-up & storage
Area maps   Hospital / medical service
Golf reservations   Car rental
Airport transfers   Airline ticket assistance
Church service information   Flowers
Sightseeing / excursions   SPA
Priority diner reservation until 3:00 pm   Next holidays reservation
For all our First Club & Grand Level Members we offer the following exclusive services: (White & Aqua bracelets)
Premium Bar from 8:00 am to 10:45 pm
Breakfast at the First Club Lounge from 7:00 am to 11:00 am
Selection of d'ouvers offered from 12:00 pm to 2:00 pm and from 5:00 pm to 7:00 pm
Internet / Email service at the First Club
 
 

Our Concierges Ariana and Mayel at the First Club will be delighted to assist you with anything you need.  For any assistant please contact them from 7:00 am to 11:00 pm at extension 6213 & 6143 or by whatsapp at +52 984 119 5678.

If you have any question about your membership like weeks, referral program , reward points or would you like to learn more on how to maximize your membership, our member services representative Ramon is here to assist you.

On behalf of the entire staff, we wish you a very pleasant stay and once again we welcome you to the Occidental Vacation Club Family.

Warmest regards,

Sheyla Janet Solis Martinez
First Club Manager