Dear Member
Welcome to Playa del Carmen and thank your for selecting Occidental at Xcaret Destination.
The First Club has been designed to make your visit as memorable as possible. Our Concierges are here to ensure that your stay in Occidental at Xcaret Destination is enjoyable and these are some of the exclusive services available for you: |
| • Check-in & Check-out |
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• Baggage pick-up & storage |
| • Area maps |
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• Hospital / medical service |
| • Golf reservations |
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• Car rental |
| • Airport transfers |
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• Airline ticket assistance |
| • Mini Bar & fruit plate sent to your room |
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• Flowers |
| • Sightseeing / excursions |
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• SPA |
| • Priority diner reservation until 4:00 pm |
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• Next holidays reservation |
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| For all our First Club & Grand Level Members we offer the following exclusive services: (Silver & Gold bracelets) |
| • Acces to the First Club Longe from 7:00 am to 10:00 pm |
| • Premium Bar from 10:00 am to 10:45 pm |
| • Continental breakfast from 7:30 am to10:30 am |
| • Selection of d'ouvers offered from 5:00 pm to 7:00 pm |
| • English Newspaper |
| • Internet / Email service at the First Club |
| • Access to the Arena Beach Lounge from 10:00 am to 6:00 pm |
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Our Concierges Eva, Adriana and José at the First Club will be delighted to assist you with anything you need. For any assistant please contact them from 7:00 am to 11:00 pm at extension 7000/7015 o by whatsapp at +52 984 169 3752.
On behalf of the entire staff, we wish you a very pleasant stay and once again we welcome you to the Occidental Vacation Club Family.
Warmest regards,
Marycarmen González
First Club Manager |
